Which process focuses on identifying the root causes of issues in product quality?

The process that specifically centers on identifying the root causes of issues in product quality is Root Cause Analysis. This methodology is designed to delve deep into the factors that lead to problems, rather than merely addressing the symptoms. By systematically investigating the underlying causes, Root Cause Analysis helps organizations understand why defects or failures occurred, allowing for more effective and long-lasting solutions.

This analytical approach typically involves gathering data, employing various tools and techniques such as the 5 Whys or Fishbone Diagrams, and conducting thorough investigations. The outcome is not merely a list of problems but actionable insights that can guide quality improvements and prevent recurrence, ultimately enhancing overall product quality.

In contrast, while the Quality Improvement Process involves broader strategies for enhancing quality, it does not focus exclusively on identifying root causes. Deficiency Analysis and Failure Assessment might address specific flaws or failures but do not inherently emphasize the deep exploration of fundamental issues like Root Cause Analysis does.