What is meant by 'quality circles'?

Quality circles refer to groups of workers who come together to discuss workplace issues, particularly related to product quality, and propose solutions to improve those issues. This concept is rooted in the idea that employees, by virtue of their experience and knowledge, are well-equipped to identify problems and suggest effective improvements. By creating a collaborative environment where team members can share insights, quality circles facilitate communication and encourage teamwork, which ultimately contributes to enhanced quality outcomes in manufacturing processes.

In the context of enhancing quality, these teams empower workers by involving them directly in the decision-making process regarding improvements in their work environment and the quality of the products or services they help produce. Such initiatives can lead to increased job satisfaction, better morale, and a stronger commitment to quality within the organization.