What is an example of a quality metric?

First Pass Yield (FPY) is a quality metric that specifically measures the efficiency and effectiveness of the manufacturing process. It quantifies the percentage of products manufactured correctly without any rework or defects during the initial production run. By focusing on the number of items produced correctly on the first attempt compared to the total items produced, FPY provides insights into the production quality and operational efficiency. High FPY values indicate a robust process with minimal defects, fostering customer satisfaction and reducing costs associated with reworking or scrapping defective items. This makes FPY a directly relevant and valuable measure in quality management within manufacturing contexts.

In contrast, employee turnover rate, market share, and company revenue are important business metrics but do not inherently reflect product quality or manufacturing efficiency. Employee turnover rate relates more to workforce stability, market share indicates competitive positioning, and company revenue measures financial performance rather than the quality of products being produced.