What are Quality Circles?

Quality Circles refer to small groups of employees who come together to identify, analyze, and solve work-related problems, particularly those related to quality and efficiency in processes. These groups typically discuss improvements to specific work processes by leveraging the knowledge and experience of the members who are directly involved in the tasks at hand.

The emphasis on team collaboration within Quality Circles allows employees to share insights and propose practical solutions for improvement, fostering a sense of ownership and responsibility towards the quality of their work. This initiative not only enhances product or service quality but also strengthens teamwork and communication among employees.

In contrast, the other options focus on aspects not aligned with the core purpose of Quality Circles. Individual performance improvement, external audits, and management-led initiatives may contribute to overall quality management but do not encapsulate the collaborative and employee-driven approach that defines Quality Circles.